Bibliography for New Product and Service Development (BUSI3044) (N13401) BETA

Barczak, Gloria, Abbie Griffin, and Kenneth B. Kahn. 2009. ‘PERSPECTIVE: Trends and Drivers of Success in NPD Practices: Results of the 2003 PDMA Best Practices Study’. Journal of Product Innovation Management 26 (1): 3–23. https://doi.org/10.1111/j.1540-5885.2009.00331.x.

Biemans, Wim G., Abbie Griffin, and Rudy K. Moenaert. 2016. ‘Perspective: New Service Development: How the Field Developed, Its Current Status and Recommendations for Moving the Field Forward’. Journal of Product Innovation Management 33 (4): 382–97. https://doi.org/10.1111/jpim.12283.

‘Big Data, Analytics and the Path From Insights to Value’. 2011. MIT Sloan Management Review 52 (2): 21–32.

Bitner, Mary Jo1 maryjo.bitner@asu.eduOstrom, Amy L.2 amy.ostrom@asu.eduMorgan, Felicia N.3 fmorgan@uwf.edu. 2008. ‘Service Blueprinting: A PRACTICAL TECHNIQUE FOR SERVICE INNOVATION.’ California Management Review 50 (Issue 3, p66-94. 29p. 1 Diagram): 66–94. http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=32129010&site=ehost-live.

Büschgens, Thorsten, Andreas Bausch, and David B. Balkin. 2013. ‘Organizational Culture and Innovation: A Meta-Analytic Review’. Journal of Product Innovation Management 30 (4): 763–81. https://doi.org/10.1111/jpim.12021.

Calantone, Roger JDi Benedetto, C Anthony. 2012. ‘The Role of Lean Launch Execution and Launch Timing on New Product Performance’. Academy of Marketing Science. Journal 40 (4): 526–38. http://search.proquest.com/docview/1013825511?OpenUrlRefId=info:xri/sid:primo&accountid=8018.

‘Can We Learn Together? Co-Creating with Consumers’. 2005. International Journal of Market Research 47 (4): 405–26. http://journals.sagepub.com/doi/pdf/10.1177/147078530504700401.

Candi, Marina, and Kenneth B. Kahn. 2016. ‘Functional, Emotional, and Social Benefits of New B2B Services’. Industrial Marketing Management 57 (August): 177–84. https://doi.org/10.1016/j.indmarman.2016.02.002.

Chesbrough, Henry W., and Melissa M. Appleyard. 2007. ‘Open Innovation and Strategy’. California Management Review 50 (1): 57–76. https://doi.org/10.2307/41166416.

Cooper, Robert G. 2008. ‘Perspective: The Stage-Gate                              Idea-to-Launch Process—Update, What’s New, and NexGen Systems’. Journal of Product Innovation Management 25 (3): 213–32. https://doi.org/10.1111/j.1540-5885.2008.00296.x.

Cooper, Robert G., and Anita F. Sommer. 2016. ‘The Agile-Stage-Gate Hybrid Model: A Promising New Approach and a New Research Opportunity’. Journal of Product Innovation Management 33 (5): 513–26. https://doi.org/10.1111/jpim.12314.

Cooper, Robert G.1,2,3 robertcooper@cogeco.caKleinschmidt, Elko J.1. 2007. ‘WINNING BUSINESSES IN PRODUCT DEVELOPMENT: THE CRITICAL SUCCESS FACTORS.’ Research Technology Management 50: 52–66. http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=25056937&site=ehost-live.

Dahlander, Linus, and David M. Gann. 2010. ‘How Open Is Innovation?’ Research Policy 39 (6): 699–709. https://doi.org/10.1016/j.respol.2010.01.013.

D׳Ippolito, Beatrice. 2014. ‘The Importance of Design for Firms׳ Competitiveness: A Review of the Literature’. Technovation 34 (11): 716–30. https://doi.org/10.1016/j.technovation.2014.01.007.

Drechsler, Wenzel, Martin Natter, and Peter S. H. Leeflang. 2013. ‘Improving Marketing’s Contribution to New Product Development’. Journal of Product Innovation Management 30 (2): 298–315. https://doi.org/10.1111/j.1540-5885.2012.01010.x.

Ende, Jan van den, Lars Frederiksen, and Andrea Prencipe. 2015. ‘The Front End of Innovation: Organizing Search for Ideas’. Journal of Product Innovation Management 32 (4): 482–87. https://doi.org/10.1111/jpim.12213.

Erevelles, Sunil, Nobuyuki Fukawa, and Linda Swayne. 2016a. ‘Big Data Consumer Analytics and the Transformation of Marketing’. Journal of Business Research 69 (2): 897–904. https://doi.org/10.1016/j.jbusres.2015.07.001.

———. 2016b. ‘Big Data Consumer Analytics and the Transformation of Marketing’. Journal of Business Research 69 (2): 897–904. https://doi.org/10.1016/j.jbusres.2015.07.001.

Eric Von Hippel. 1986. ‘Lead Users: A Source of Novel Product Concepts’. Management Science 32 (7): 791–805. http://www.jstor.org/stable/2631761?seq=1#page_scan_tab_contents.

Füller, Johann, Kurt Matzler, and Melanie Hoppe. 2008. ‘Brand Community Members as a Source of Innovation’. Journal of Product Innovation Management 25 (6): 608–19. https://doi.org/10.1111/j.1540-5885.2008.00325.x.

Gemser, Gerda, and Helen Perks. 2015. ‘Co-Creation with Customers: An Evolving Innovation Research Field’. Journal of Product Innovation Management 32 (5): 660–65. https://doi.org/10.1111/jpim.12279.

Guo, Wei, Qing Zheng, Weijin An, and Wei Peng. 2017. ‘User Roles and Contributions during the New Product Development Process in Collaborative Innovation Communities’. Applied Ergonomics 63 (September): 106–14. https://doi.org/10.1016/j.apergo.2017.04.013.

Helkkula, Anu, Christian Kowalkowski, and Bård Tronvoll. 2018. ‘Archetypes of Service Innovation’. Journal of Service Research, January. https://doi.org/10.1177/1094670517746776.

Hempelmann, Franziska, and Andreas Engelen. 2015. ‘Integration of Finance with Marketing and R&D in New Product Development: The Role of Project Stage’. Journal of Product Innovation Management 32 (4): 636–54. https://doi.org/10.1111/jpim.12237.

‘How “big Data” Is Different’. 2012. MIT Sloan Management Review 54 (1): 43–46.

‘How Many and What Kind? The Role of Strategic Orientation in New Product Ideation’. 2011. The Journal of Product Innovation Management 28 (2). https://doi.org/10.1111/j.1540-5885.2010.00794.x.

Hoyer, Wayne D., Rajesh Chandy, Matilda Dorotic, Manfred Krafft, and Siddharth S. Singh. 2010. ‘Consumer Cocreation in New Product Development’. Journal of Service Research 13 (3): 283–96. https://doi.org/10.1177/1094670510375604.

Jagpal, Sharan, Kamel Jedidi, and M. Jamil. 2007. ‘A Multibrand Concept-Testing Methodology for New Product Strategy’. Journal of Product Innovation Management 24 (1): 34–51. https://doi.org/10.1111/j.1540-5885.2006.00231.x.

Kim, Namwoon, Subin Im, and Stanley F. Slater. 2013. ‘Impact of Knowledge Type and Strategic Orientation on New Product Creativity and Advantage in High-Technology Firms’. Journal of Product Innovation Management 30 (1): 136–53. https://doi.org/10.1111/j.1540-5885.2012.00992.x.

Kuester, Sabine, Christian Homburg, and Silke C. Hess. 2012. ‘Externally Directed and Internally Directed Market Launch Management: The Role of Organizational Factors in Influencing New Product Success’. Journal of Product Innovation Management 29 (December): 38–52. https://doi.org/10.1111/j.1540-5885.2012.00968.x.

Laursen, Keld, and Ammon Salter. 2006. ‘Open for Innovation: The Role of Openness in Explaining Innovation Performance among U.K. Manufacturing Firms’. Strategic Management Journal 27 (2): 131–50. https://doi.org/10.1002/smj.507.

López, Manuela, and María Sicilia. 2013. ‘How WOM Marketing Contributes to New Product Adoption’. European Journal of Marketing 47 (7): 1089–1114. https://doi.org/10.1108/03090561311324228.

Mahr, Dominik, Annouk Lievens, and Vera Blazevic. 2014. ‘The Value of Customer Cocreated Knowledge during the Innovation Process’. Journal of Product Innovation Management 31 (3): 599–615. https://doi.org/10.1111/jpim.12116.

‘Marketing Analytics for Data-Rich Environments’. 2016. Journal of Marketing 80 (6). https://doi.org/10.1509/jm.15.0413.

Martins, E.C., and F. Terblanche. 2003. ‘Building Organisational Culture That Stimulates Creativity and Innovation’. European Journal of Innovation Management 6 (1): 64–74. https://doi.org/10.1108/14601060310456337.

McLaughlin, Patrick, John Bessant, and Palie Smart. 2008. ‘Developing an Organisation Culture to Facilitate Radical Innovation’. International Journal of Technology Management 44 (3/4). https://doi.org/10.1504/IJTM.2008.021041.

Micheli, Pietro, and Gerda Gemser. 2016. ‘Signaling Strategies for Innovative Design: A Study on Design Tradition and Expert Attention’. Journal of Product Innovation Management 33 (5): 613–27. https://doi.org/10.1111/jpim.12308.

‘Opportunities for Analytics in the Automotive Industry | Deloitte UK’. n.d. https://www2.deloitte.com/uk/en/pages/manufacturing/solutions/opportunities-for-analytics-in-the-automotive-industry.html.

Poetz, Marion K., and Martin Schreier. 2012. ‘The Value of Crowdsourcing: Can Users Really Compete with Professionals in Generating New Product Ideas?’ Journal of Product Innovation Management 29 (2): 245–56. https://doi.org/10.1111/j.1540-5885.2011.00893.x.

Randhawa, Krithika, Ralf Wilden, and Jan Hohberger. 2016. ‘A Bibliometric Review of Open Innovation: Setting a Research Agenda’. Journal of Product Innovation Management 33 (6): 750–72. https://doi.org/10.1111/jpim.12312.

Roberts, Deborah L., and Marina Candi. 2014. ‘Leveraging Social Network Sites in New Product Development: Opportunity or Hype?’ Journal of Product Innovation Management 31 (December): 105–17. https://doi.org/10.1111/jpim.12195.

Roberts, Deborah L., Frank T. Piller, and Dirk Lüttgens. 2016. ‘Mapping the Impact of Social Media for Innovation: The Role of Social Media in Explaining Innovation Performance in the PDMA Comparative Performance Assessment Study’. Journal of Product Innovation Management 33 (December): 117–35. https://doi.org/10.1111/jpim.12341.

Roberts, Deborah LPiller, Frank T. n.d. ‘Finding the Right Role for Social Media in Innovation’. MIT Sloan Management Review 57 (3): 41–47. http://search.proquest.com/docview/1778414430?accountid=8018.

Roberts, Deborah Lynn, Marina Candi, and Mathew Hughes. 2017. ‘Leveraging Social Network Sites for New Product Launch’. Industrial Management & Data Systems 117 (10): 2400–2416. https://doi.org/10.1108/IMDS-11-2016-0472.

Roberts, Deborah Lynn, and William Darler. 2017. ‘Consumer Co-Creation: An Opportunity to Humanise the New Product Development Process’. International Journal of Market Research 59 (1). https://doi.org/10.2501/IJMR-2017-003.

Schirr, Gary R. 2012. ‘Flawed Tools: The Efficacy of Group Research Methods to Generate Customer Ideas’. Journal of Product Innovation Management 29 (3): 473–88. https://doi.org/10.1111/j.1540-5885.2012.00918.x.

Schreier, Martin, and Reinhard Prügl. 2008. ‘Extending Lead-User Theory: Antecedents and Consequences of Consumers’ Lead Userness’. Journal of Product Innovation Management 25 (4): 331–46. https://doi.org/10.1111/j.1540-5885.2008.00305.x.

Stam, Daan, Arne de Vet, Harry G. Barkema, and Carsten K. W. De Dreu. 2013. ‘Suspending Group Debate and Developing Concepts’. Journal of Product Innovation Management 30 (December): 48–61. https://doi.org/10.1111/jpim.12063.

Storey, Chris, Pinar Cankurtaran, Paulina Papastathopoulou, and Erik Jan Hultink. 2016. ‘Success Factors for Service Innovation: A Meta-Analysis’. Journal of Product Innovation Management 33 (5): 527–48. https://doi.org/10.1111/jpim.12307.

‘The Age of Analytics: Competing in a Data-Driven World | McKinsey & Company’. n.d. https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/the-age-of-analytics-competing-in-a-data-driven-world.

‘The Wisdom of Consumer Crowds: Collective Innovation in the Age of Networked Marketing’. 2008. Journal of Macromarketing 28 (4): 339–54. http://journals.sagepub.com/doi/pdf/10.1177/0276146708325382.

Toubia, Olivier. 2006. ‘Idea Generation, Creativity, and Incentives’. Marketing Science 25 (5): 411–25. https://doi.org/10.1287/mksc.1050.0166.

‘Using the Crowd as an Innovation Partner.’ 2013. Harvard Business Review.

Wooder, Stella, and Steven Baker. 2012. ‘Extracting Key Lessons in Service Innovation’. Journal of Product Innovation Management 29 (1): 13–20. https://doi.org/10.1111/j.1540-5885.2011.00875.x.