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Cayne, David. Market Considerations in the Formulation of Consumer Protection Policy. University of Toronto Law Journal 1973;23.http://heinonline.org/HOL/Page?handle=hein.journals/utlj23&div=23&collection=journals&set_as_cursor=0&men_tab=srchresults
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Director General of Fair Trading v First National Bank [2002] 1 AC 481. http://login.westlaw.co.uk/maf/wluk/app/document?docguid=I993F4950E42711DA8FC2A0F0355337E9&sp=at114-55123
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Cortés P. A new regulatory framework for extra-judicial consumer redress: where we are and how to move forward. Legal Studies 2015;35:114–41. doi:10.1111/lest.12048
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Lewin B, Kirk J. Consumer and trading standards : law and practice. 3rd ed. Bristol: : Jordans 2011.
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Grubb A. Chapter 9, The regulation of product safety. In: The law of product liability. London: : Butterworths 2000. 695–785.https://contentstore.cla.co.uk/secure/link?id=16d30bb6-6bde-e711-80cd-005056af4099